How Long Does DHgate Take to Ship? All You Need to Know About DHgate Shipping

Have you ever bought something on DHgate and wondered, “How long does DHgate take to ship?” or “How soon will I receive my package?” Whether it’s your first time or you’re a seasoned shopper, waiting for a package can be a bit nerve-wracking. Let’s dive into the details and learn everything you need to know about DHgate shipping times.

Processing time and shipping time on DHgate

Before answering the question, “How soon will I receive my items after placing an order?” Let’s consider two important factors: processing time and shipping time. These determine when you’ll get your items.

Processing time 

Processing time is the period sellers need to get your items ready after they receive your order. This includes preparing products, printing shipping labels, packaging, and handing them over to a shipment carrier.

This usually takes about 2-5 business days. Sometimes, it might take longer if the item is out of stock, customized, or bought in bulk.

Generally, items should be shipped within the estimated processing time, which you can check on your order details page. If the seller doesn’t ship your items by then, you can cancel the order directly.

Shipping time 

Shipping time is the duration it takes for a package to be delivered to its destination after being processed. It can vary depending on the shipping method you choose and where it’s going.

Read more: Is DHgate Legit? Never Buy from It Until You Read This

How long does DHgate take to ship

How long it takes for a package to reach you usually depends on the shipping methods and the carrier. The easiest way to find out is to check the estimated delivery time on the website before you place an order.

For example, if you want to buy a pair of shoes, the product page will show different shipping options with various costs and delivery times. One option might state that delivery will take 22-30 days, while a more expensive and faster option could take only 14-28 days. If you’re in a hurry and want to get your items quickly, the express option might be better for you.

However, if you change the quantity to 500 pieces, the estimated delivery time might still show 22-30 days. Typically, the delivery time for 1 item and 500 items should differ due to factors like stock availability, bulk ordering, packing, and customization.

In such cases, the estimated delivery time shown on the website might not be accurate. So, what should you do? The best approach is to communicate with the seller and ask them how long it will take to get your order ready for dispatch.

DHgate shipping methods

When it comes to DHgate shipping, there are a few different methods to consider: air freight, sea freight, and express shipping. These are popular methods for overseas shipping, but which one suits you best? Let’s analyze each option.

Air Freight

Air freight shipping uses aircraft to transport items. It’s a fast option, making it ideal for urgent deliveries and valuable items. However, it can be quite expensive. If you need something delivered quickly and cost isn’t a big concern, air freight is the way to go. 

Sea Freight

Sea freight transports goods via ships across seas and oceans. It’s cheaper than air freight, especially when shipping items in bulk or are heavy. The downside is that it’s slower compared to air freight. Sea freight is suitable for non-precise goods that need to travel long distances without a strict delivery timeline. 

Express Shipping

Express shipping offers faster delivery than standard service. It’s all about convenience and speed, but it comes at a higher cost. This method is generally limited to small items due to weight and size restrictions. If you need something delivered quickly and it’s a small package, express shipping is a great choice. 

Use the table below to estimate shipping times from China to different countries for each shipping method.

	Air freight (door-to-door)	Sea Freight(door-to-door)	Express shipping
US	4-11 days	19-47 days	2-5 days
UK	6-11 days	48-53 days	2-7 days
Germany	4-11 days	36-55 days	2-5 days
Canada	4-11 days	31-57 days	2-5 days
Australia	4-11 days	22-50 days	2-5 days

Choosing the right shipping method depends on your specific needs, such as the urgency of delivery, the size of the package, and your budget.       

DHgate shipping carrier

DHgate provides various shipping carriers to meet buyers’ different needs. Here are some of the most commonly used shipping carriers on DHgate:

• DHL: DHL is known for its fast and reliable international shipping services, typically delivering within 3-7 days.
• UPS: UPS offers reliable shipping with good tracking capabilities, usually delivering packages within 5-10 days.
• CPS: CPS is a cost-effective option for shipping, though it may take longer to deliver compared to other carriers.
• FedEx: FedEx provides quick and efficient shipping services, with delivery times ranging from 4-9 days. Prices are slightly higher, especially for remote areas and international shipments.
• EMS: EMS is an affordable shipping option with reasonable delivery times, typically ranging from 10-20 days. It often has shorter customs clearance times for personal items.
• HK Post: HK Post offers economical shipping services from Hong Kong, with delivery times between 15-30 days.

Click here to see the estimated average shipping times to different regions with DHgate-supported carriers.

How to check the processing status and track the package?

So, you’ve placed an order on DHgate, and now you’re wondering, “How do I check and track my package?” No worries, it’s pretty simple. Here’s a step-by-step guide:

1. Visit the DHgate website and log into your account. (You can also do this on the DHgate app.)

Once logged in, navigate to the “My DHgate” section, then click “My Orders”. This is where you can see all your current and past orders.

2. Find the item you want to track and click “Track Items” to see more details.

3. On this page, you can see which step your item is in—confirmed, prepared, shipped out, or in transit.

If your order has been shipped, you’ll see a tracking number. You can enter this number on the shipping carrier’s website to find more details. (Note: some delivery methods may take 7-10 days to show the package tracking information online.)

By following these steps, you can easily keep track of your DHgate order and stay updated on its status.

Factors influencing DHgate shipping time

Aside from the delivery method you choose, several factors can influence the shipping time:

Seller’s and buyer’s location

One of the biggest factors influencing shipping time is distance. Most sellers on DHgate are located in China, so if you’re buying from another country, it will take some time for the package to reach you.

Incorrect information

An incorrect or vague address, name, or phone number can lead to the wrong destination, which expands shipping time. Make sure to double-check these details before paying.

Customs requirements

International packages need to undergo customs, which can extend shipping time, especially if the products include restricted items. Such packages will require more time to be inspected by customs.

Holiday seasons

During peak shipping times like Christmas, Black Friday, and other holidays, demand for products increases. Sellers have to handle many orders, and shipping carriers need to manage more packages than usual. This can extend shipping times. Also, remember Chinese traditional festivals. During these times, people in China do not work, so your delivery will be delayed.

Weather conditions

Severe weather can delay package delivery. Unavoidable situations like storms or natural disasters can impact shipping times.

Local delivery

Once your package reaches your country, it’s handed over to local carriers. Their efficiency can significantly affect the final delivery time. Factors such as the carrier’s service quality, delivery network, and coverage play a role. For instance, if a local carrier has limited service in your area or faces severe weather, your package might take longer to arrive. 

By keeping these factors in mind, you can better understand the variables that might affect your DHgate order’s shipping time.

Recommended read: Aliexpress vs DHgate in 2024: A Detailed Comparison

How to Handle Delivery Issues with Your Package

According to Statista, around 93% of UK shoppers had experienced delivery issues in 2023. To protect consumers’ rights, DHgate offers a green shipping protection service, which covers delayed, damaged, and lost package issues. So, what if something goes wrong? Here’s how to handle common delivery issues:

Wrong shipping carrier

The seller can change the transport company to optimize delivery time. However, the class of the transportation method must remain the same. For example, if you have chosen DHL, the seller can also ship the parcel using TNT, but not ePacket. If the parcel is shipped using an inferior shipping method, you can file a dispute upon receipt and ask for a refund of the shipping costs.

Package loss

First, check the package status on 17Track or your local post office website. If there is no tracking information beyond the promised shipping time plus 10 days, or within 5/7/10-90 days after the seller has shipped the parcel, you can dispute the order and request a refund.

Package damaged

Report the issue and submit photographic proof within 15 days after the items are delivered. Compensation for damaged items depends on the extent to which the damage affects availability. The actual amount of compensation is limited to the value paid for the item at the time of purchase.

Incorrect Package Delivery

Contact the seller immediately to check if the provided tracking number is correct. If the seller doesn’t respond, you can open a dispute and request a refund.

FAQ about DHgate Shipping

1. Why is my DHgate order taking so long?

Several factors could cause long shipping times. First, almost all products are shipped from China, so international shipment always takes more time than local delivery. If you order customized products in bulk, or during high shipping volumes such as holidays or severe weather conditions, it will take more time to process and ship your items.

2. How long does it take to ship from China by sea?

Sea freight shipment is much slower, typically taking 30-60 days. It is often used for large bulk or large-piece product orders to save on shipping costs.

3. How to speed up delivery time?

• Choose express shipping: Express shipping costs more but can significantly reduce shipping time.
• Check seller’s processing time: Opt for sellers with shorter processing times.
• Accurate information: Ensure your name and phone number is correct, and your address is accurate. 
• Communicate with sellers: Keep in touch with sellers and track your orders frequently.

Final Thoughts: Is DHgate worth the wait?

So, how long does DHgate take to ship? The answer isn’t straightforward. It needs to be considered in the context of various situations. By choosing reliable sellers, opting for faster shipment methods, and staying informed about your order’s process, you can mitigate delays and enjoy your purchases sooner.

In conclusion, understanding DHgate’s shipping times and methods can enhance your shopping experience. For those looking to simplify their e-commerce business, consider Sup Dropshipping. We handle inventory, packaging, and shipping, allowing you to focus on growth. Join Sup Dropshipping today and contact us for hassle-free dropshipping!