• November 4, 2023

How Long Does Temu Take to Ship: Guide on Temu Shipping Time

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How Long Does Temu Take to Ship

The shipping time is an important factor to consider when you make a purchase on Temu.

Temu is a US-based online marketplace that was launched in Sept 2022. Not far back then, this marketplace has gained increasing popularity thanks to its heavy discounts on a variety of products. The Temu app has boasted more than 100 million downloads as of April 2023.

On Temu, you can easily find discounted items at incredibly low prices. The question is, how long do you need to wait for your orders? That is, how long does Temu take to ship them?

This article will cover everything about Temu shipping time.

How long does Temu take to ship?

The delivery time for Temu orders varies based on several factors. For Standard Shipping, it typically takes 6 to 22 days. If you choose Express Shipping, expect delivery within 4 to 11 days. Generally, packages arrive within 5 to 14 business days, regardless of the shipping method.

Shipping methodCostsShipping time
Standard shippingFREE on almost all orders6 – 22 days
Express shipping$12.90 for orders that cost less than $129.00
Free for orders that cost not less than $129.00
4-11 days
Data from Temu.com

Though Temu is based in Boston, the majority of products come from China. It usually takes a longer time for delivery from China than the US.  

So how do you know the exact Temu shipping time to your address?

You can check the estimated delivery time on the checkout page and plan accordingly. For example, I want to buy this hoodie for my birthday on November 10th. I filled in my address and selected Standard Shipping, as it is free of charge. Then, the website displayed the estimated delivery date for my order as being between November 9th and November 14th. This means that I would need to wait 7 to 12 days for my order to arrive. I’m not sure if I can receive this hoodie on my birthday. So, I decided to switch to Express Shipping, which promised delivery between November 9th and November 10th. The expedited delivery option boosted my confidence to place the order, even though I had to pay a shipping cost.

The hoodie I want to buy from Temu will arrive between Nov 6th and Nov 10th for Express shipping
The hoodie I want to buy from Temu will arrive between Nov 6th and Nov 10th for Express shipping

Here is a video for you to learn how to check TEMU shipping time, and the actual time length that I got my order from TEMU. Check it out!

Temu shipping costs

Temu offers free shipping on almost all orders shipped with Standard Shipping. If your total order amount reaches $129, free shipping is also available to you for Express Shipping. Otherwise, you will be charged $12.90 for their shipping service.

Where does Temu ship from?

The majority of Temu products are shipped from China. This is one reason why Temu is so cheap in comparison to other US-based marketplaces like Amazon or Wish. However, depending on the sellers and products, some packages will ship from the Temu warehouse in other countries. including the United States, Europe, and some Asian countries.

Where does Temu ship to?

Temu is headquartered in the US, but it is available in various countries and regions currently. It not only ships locally but also to other parts of the world.

Check where Temu delivers in the following table.

AustraliaMalaysia
AustriaMalta
BahrainMexico
BelgiumNetherlands
BulgariaNew Zealand
CanadaNorthern Mariana Islands
ChileNorway
CroatiaOman
Czech RepublicPhilippines
DenmarkPoland
EstoniaPortugal
FinlandPuerto Rico
FranceQatar
GermanyRomania
GreeceSaudi Arabia
GuamSlovakia
HungarySlovenia
IrelandSpain
ItalySweden
JapanSwitzerland
JordanThe Republic of Cyprus
KoreaUnited Arab Emirates
KuwaitUnited Kingdom
LatviaUnited States (including the Virgin Islands)
LithuaniaVirgin Islands
Luxembourg
The countries and regions where Temu delivers to according to Temu’s website

If you are not sure whether Temu ships to your location, you can add a product to the cart and check it when editing your shipping address.

Edit your shipping address to check if Temu ships to your location
Edit your shipping address to check if Temu ships to your location

Who Delivers Temu Packages?

When you order from Temu, you might wonder who’s responsible for getting your packages to you. The answer? It depends! Temu selects the shipping carrier based on your package’s destination and weight.

Here are some of the big names you might encounter:

  • UPS
  • DHL
  • USPS
  • FedEx
  • OnTrac
  • SpeedX

But that’s not all! They may also use several other carriers, including Uniuni, Lasership, LSO, Pitney Bowes, Direct Xpress, CDL, PiggyShip, DHL eCommerce, Eparcel, sonic, FAST HORSE EXPRESS, YunExpress, Deliver-it, MyIB, TForce, Better trucks, etc. 

Factors that affect Temu shipping time

How long does it take for Temu to ship? It could be affected by various factors.

Destination

The destination has an impact on Temu shipping time. It typically takes a shorter time to ship an order to a prosperous city like New York than a remote location. Plus, how far the destination is from the supplier can affect the delivery time too.

Shipping method

Temu delivery time varies by shipping methods. Standard Shipping needs 6 to 22 days for delivery while Express Shipping only takes 4 to 11 days.

Product availability

If the item you purchase is in stock, the supplier can package it and send it to the carrier soon. As a result, your order will be delivered earlier.  

Order processing time

Order processing time can impact how soon you get your item, especially for customized products. The faster your supplier processes the order, the earlier Temu can deliver it.

Weather conditions

Whether Temu ships your order by air or by sea, it may be affected by weather conditions. For example, air flights are sometimes delayed on a stormy day. So the delivery time for your order will be extended meanwhile.

Shipping carriers

Temu shipping times can be different with different shipping carriers. From my experience, DHL ships faster than other logistics companies mostly.  

Holiday events

Shipping is often slow during a holiday event such as Black Friday and  Christmas, especially for overseas delivery. Online sales tend to surge during the holiday season. Shipping goods in time is challenging for logistic companies.

How to track your Temu orders?

Tracking your order is important to ensure it arrives within the promised time.

Temu provided tracking information for nearly all orders. After you place an order from Temu, you will get a tracking number when it is ready.

With this tracking number, you can check your order status in multiple ways.

Temu website or app  

Tracking your order within the Temu website or app is the easiest way. When there is something wrong with the order, it is convenient for you to contact Temu customer service.

Here are the steps you can take on Temu.com.

Step 1. Sign in to your Temu account

Go to Temu.com and click on “Sign in” on the top

1. Go to Temu.com and click on Sign in on the top

Step 2. Select the order you want to track

Click on “Your orders” and select the order you plan to track

2. Click on the button Your order and select the order you plan to track
Source: Temu

Step 3. View tracking information

Click the “Track” button and check the shipping status and estimated delivery time.

3. Click the Track button and check the shipping status and estimated delivery time.
Source: Temu

The website or app of your shipping carrier

Pasting the tracking number on the shipping carrier’s website or app is a great method to track the shipping status too.

For example, if your shipping carrier is UPS, you can click “Tracking” on the UPS homepage and enter the tracking number to track your package.

Track your order with UPS

Order tracking software

Another way to track the order status is using third-party order tracking software, such as 17track, Track123, and Parcel Panel.

Take 17track for instance. You paste the tracking number into the search box and click the track icon. Then you can see detailed shipping info for the order. Their system detects the shipping carrier automatically. But sometimes it may fail to do that. In this case, you can choose the carrier manually by clicking “Carrier”.

Track your order using order tracking software like 17track

How to handle delayed orders on Temu?

Your Temu orders may be delayed in some cases. It happens probably because the item needs a longer time to process, or the package is stuck or lost in transit.

You should contact Temu’s customer service once you find the order will not arrive before the estimated delivery date. If your package arrives late because of long processing times or slow shipping, you can choose to wait for another several days. Temu issues $5 to your account for Standard Shipping, and $13 for Express Shipping if your order doesn’t arrive within the promised time. Alternatively, you can request a refund and refuse the parcel upon delivery.

However, if you are told that your order is lost, you can ask Temu to send you a replacement or you request a refund directly. Receiving the new order will take more time.

How to return items on Temu?

the process to return an item on Temu
the process to return an item on Temu

Temu allows you to return the item within 90 days of your purchase if you are not satisfied with it. Most items on Temu can be returned. Those not eligible for returns are included below.

  • Clothing items that are worn, washed, damaged, with tags, packaging or hygiene sticker removed or in an incomplete set
  • Items that are labeled as non-refundable
  • Free gifts

The first return for every order is free of charge. The subsequent returns will be charged a $7.99 shipping fee.

Here is the process to return items on Temu.

  1. Sign in to your account
  2. Click “Your Orders”
  3. Click “Return/refund”
  4. Select the order you want to return
  5. Select your return and refund methods
  6. Print your return label and ship the package to Temu
  7. Temu receives the package
  8. The refund is credited to your original payment account

Tips to speed up Temu delivery

Tips for faster delivery on Temu

If you want to get faster delivery on Temu, these tips could be helpful.

Choose Express Shipping

Though Standard Shipping is free, it takes a longer time to deliver. To receive your order earlier, you can opt for Express Shipping. When your item costs not less than $129, you are exempt from shipping fees. So you can buy all the items you need at once to reach the minimum order amount.

Make sure your address is correct

You must ensure that your shipping address is correct and complete. If there are any errors or missing information in the address, you will have to wait longer to receive your package.

Order earlier during a shopping event

Experienced sellers often start sales earlier before a shopping event. You don’t have to wait until the exact days to place orders. Buy your stuff earlier and the delivery will be smoother.

Stay up to date with the shipping status

One of the important tips for getting your item earlier is to stay up to date with your order status. After the tracking number is uploaded, check the shipping status regularly. If any issue occurs, contact Temu’s customer service immediately.

Frequently asked questions

1. Is Temu safe to use?

Temu is a legitimate company and it is safe to use in most cases. Temu launched the Purchase Protection Program to ensure the safety of your purchase. You are eligible for a refund whenever you encounter the following problems.

  • Your order is not as described on the detail page
  • Your item arrives damaged
  • Your item arrives late or it doesn’t arrive

2. Does Temu always have free shipping?

Temu offers free shipping for almost all Standard Shipping orders. Express Shipping orders that reach $129 in total can also be shipped for free. But if your order amount doesn’t meet the threshold, you will bear a $12.90 shipping fee.

3. Does Temu ship internationally?

Temu ships to various countries and regions currently. They include major markets around the world like the US, the UK, France, Spain, Germany, Australia, Netherlands, and so on.

4. Why is my Temu order taking so long?

Temu delivery time can be affected by various factors, such as the destination, product availability, and order processing time. Sometimes, weather conditions and holiday events can also impact the shipping time. To receive your package in time, you should keep an eye on the shipping status. Once any delay occurs, contact Temu customer service to find out the reason and ask for a reasonable solution.

Conclusion

How long does Temu take to ship? It depends on multiple factors.

Usually, it takes 6 to 20 days for Temu to ship an order for Standard Shipping, and 4 to 9 days for Express Shipping.

Though Temu is a US-based online marketplace, it ships most products from China. Overseas delivery may take a longer time than shipping locally. You should track your order in time and stay updated on the shipping status. Once something wrong goes with your order, reach out to Temu’s customer service for any reasonable solutions.

If you are considering an alternative to Temu, you may try Sup Dropshiping. With a vast network of suppliers, we provide a wide selection of products at wholesale and manufacturing prices. What sets us apart from Temu is that we offer various customization choices. You can add your logo, brand name, or slogan to an item. You can also private label the product, or print it on demand. Our US warehouse service allows you to get your item within 3 to 5 days.

Register now to start your journey with Sup Dropshipping!


About the Author

May
May

May is a blogger at Sup Dropshipping with over 5 years of experience in eCommerce. May’s passion for eCommerce drives her to stay updated on the latest trends and share her expertise with you through her blog. In her spare time, she likes to read a novel or chat with friends.



87 responses to “How Long Does Temu Take to Ship: Guide on Temu Shipping Time”

  1. Halim Avatar
    Halim

    Why dont ship to Bosnia and Herzegovina?

    1. Jack Han Avatar
      Jack Han

      Hello, unfortunately Temu does not ship to Bosnia and Herzegovina, but Sup service is covered!
      If you are selling online and your targeting market include Bosnia and Herzegovina, we can help to ship your products!

      1. Dina Avatar
        Dina

        Are you planning to start shipping to Bosnia and Hercegovina?
        And why are you not shipping to Bosnia?

        1. Jack Han Avatar
          Jack Han

          Hello Dina,
          We can ship to Bosnia and Hercegovina, please contact your personal agent for more information.

          1. Dina Avatar
            Dina

            I’m asking about Temu… Are you planning to start shipping to Bosnia ? I can’t even open homepage Temu from Bosnia ..

          2. Jack Han Avatar
            Jack Han

            Hi Dina,
            You may reach Temu customer support to check for more information.

      2. Gloria Avatar
        Gloria

        Temu hace envíos a cualquier ciudad de Colombia

    2. Semra çatal Avatar
      Semra çatal

      Gümrük vergisi öduyormuyuz ödüyorsak % kaç ödüyoruz

      1. Jack Han Avatar
        Jack Han

        Merhaba,
        bu Türkiye’nin ithalat ve ihracat politikasına bağlı olacaktır.
        Bir siparişte çok fazla ürün satın almanız durumunda, sizden gümrük vergisi alınması ihtimali söz konusu olabilir.

  2. PIlar Avatar
    PIlar

    Me parece una aplicación magnífica y Hay muchas cosas para ver. Yo soy de GIRONA, . PILAR VIDAL COLOM, DE GIRONA CAPITAL. 610601075

  3. Sandra Long Avatar
    Sandra Long

    Where is my order.

    1. Jack Han Avatar
      Jack Han

      Hi Sandra, it’s easy to login to your Temu account and check your order status.
      You can find how to do that in our post.

  4. Donnie Denny Avatar
    Donnie Denny

    An Email from Temu informed me my order was shipped. This was on January 4. Today, January 8, USPS once again said my order was in preshipping in Atlanta Georgia awaiting package. What is taking so long?

    1. Jack Han Avatar
      Jack Han

      So sad to hear that. Please comment again later and let us know how long it takes to arrive!

  5. Ghehioueche danielle Avatar

    Envoyer moi etiquette pour envoyer le paquet

    1. Jack Han Avatar
      Jack Han

      Bonjour, désolé mais je ne vous comprends pas très bien.
      Si vous souhaitez honorer les commandes, veuillez contacter votre agent à https://www.supdropshipping.com/chat

  6. Shartan Barrett Avatar
    Shartan Barrett

    I placed my order on 11-18-2023 and it’s already been paid for, confirmation number:
    2125852422
    The last update I received about my order it’s in Reno on 12-15-2023. Tracking number;
    1327338394536
    I’ve contacted you many time and have gotten nothing. Since I can’t get a refund can I get some kind of credit. Even better I’d prefer to receive my order. Please help me!

    1. Jack Han Avatar
      Jack Han

      Hello Shartan, I think you can contact Temu support, and create a complaint ticket.

    2. Gloria Avatar
      Gloria

      Temu hace envíos a cualquier ciudad de Colombia

  7. Shartan Barrett Avatar
    Shartan Barrett

    I have also tried contacting Military support@military.com
    The payment went to
    Geloruy@outlook.com and still without any resolution.

    1. Jack Han Avatar
      Jack Han

      Hi Shartan, thank you for sharing your experience and tried methods.
      We hope you can get back your payments soon.

      1. Shartan Barrett Avatar
        Shartan Barrett

        As of 2-17-2024 I still haven’t resolved my problem. Being told the same thing, it’s called the run around. Keep getting asked to have patience. It’s been since 11-17-2023 and I’ve shown enough.

  8. Miao Avatar
    Miao

    Hello! Do you ship to Peru? I want to send my friend gifts from your store

    1. Jack Han Avatar
      Jack Han

      Please contact your dedicated agent via live chat. She will tailor the best shipping method to you.

    2. Marika Avatar
  9. Jacqueline Matturro Avatar
    Jacqueline Matturro

    Hello. I would like to know if Temu already ships to South America? Preferably, Argentina? Thank you

    1. Jack Han Avatar
      Jack Han

      Hi Jacqueline, as far as I know, Temu cannot ship to Argentina for now.
      You may try to visit Temu website for future updates.

    2. Toni Avatar
      Toni

      Hi me and my fiance are going on holiday on June the 16th 2024 I want to get all our clothes etc on Temu, but an really worried if we will get the stuff in time 😬 as it will be all our clothing, should I risk it ? I’m in the uk and it’s the 11 of may now & we’re going holiday 16 June ,?please could anyone give me there opinion please , very appreciated thanks. Toni from uk 🙂

      1. Jack Han Avatar
        Jack Han

        Hello Toni,
        You could take reference from the estimated arricing time on TEMU, and you may also try other ecommerce platforms if you are worried about TEMU shipping time.

  10. telma Avatar
    telma

    mi pedido YA llegara fuera de fecha, ?que debo hacer??

    1. Jack Han Avatar
      Jack Han

      Hola Telma,
      Lamento escuchar eso, pero ocurre un accidente de latencia.
      Puede intentar comprar otro mismo artículo sin conexión si lo necesita con urgencia, o esperar a que llegue ese artículo.

  11. Joy Monalisa kabagabo Avatar
    Joy Monalisa kabagabo

    It’s now 8 days and I’m getting worried reading the comments..I already ordered and paid for it online.. you guys take long..so frustrating

    1. Jack Han Avatar
      Jack Han

      Hi Joy,
      I feel sorry for your experience.
      Maybe next time you can try to purchase items from another store which ships faster.

  12. Joy Monalisa kabagabo Avatar
    Joy Monalisa kabagabo

    Where is my order..

  13. Dayeday4 Avatar

    Hello,I have a ebay store in United States and I have cj droppshipping and experiencing ship time between 7 to 10 days and can you droppship with less time here in Chicago illinois if so how can I droppship with you!

    1. Jack Han Avatar
      Jack Han

      Hello, thank you for contacting Sup Dropshipping!
      We can offer US domestic shipping service within a week for some certain categories.
      Please contact your personal agent for more infomation.

  14. Graciela z Alonso Pire Avatar
    Graciela z Alonso Pire

    Por Favor ya hace más de 20 días q estoy esperando
    Los otros artículos q pedí y solo me llegó la pesita y unos pulsos nada más a y el removedor del aparato q pedí de hacer cremas para pasteles hilos elásticos para hacer pulsos y otras cosas q ahora no recuerdo no quiero reembolso quiero lo q pedí pues lo necesito y ya pagué ese dinero por FAVOR AYÚDENME a q llegue mis artículos gracias

    1. Jack Han Avatar
      Jack Han

      Hola graciela,
      Gracias por compartir su experiencia de compra.
      Puede comunicarse con el servicio de atención al cliente de Temu para verificar el estado de envío de su pedido.

  15. Graciela z Alonso Pire Avatar
    Graciela z Alonso Pire

    Hola por favor hice varios pedidos y solo han llegado dos me faltan dos más yo no quiero Reembolso quiero por favor me manden lo q pedí hilo elástico de hacer pulsos un aparato de cocina de hacer mezcla para pasteles y otras cosas q no recuerdo ayúdeme a q me lleguen los artículos hace más de 20 días gracias mi dirección es 7450 Miami Lakes apartamento C209. Miami Lakes 33014 gracias

  16. Helena Avatar
    Helena

    Mam pytanie, jeśli w jednym dniu złożę 2 zamówienia osobno na ten sam adres wysyłacie 2 paczki , czy 1? Pozdrawiam

    1. Jack Han Avatar
      Jack Han

      Cześć Heleno,
      Nie jestem pewien, jak to robią w Temu, ale jeśli kupujesz w Sup, będziemy codziennie podsumowywać Twoje zamówienia i wysyłać je w jednej paczce.

  17. Jorge Altamirano Avatar
    Jorge Altamirano

    De haber sabido que ésto pasa, también tengo problemas de que no me llegan los productos y ya va mas de un mes, el que esta contestando aquí realmente no da ninguna solución, como si uno no ha hecho nada por conseguir respuestas, pésima atención por aquí; se me hace que esta tienda en línea es fraude.

    1. Jack Han Avatar
      Jack Han

      Hola jorge,
      Algunas tiendas de terceros en Temu no son tan confiables. Preste atención a las reseñas de la tienda antes de realizar compras la próxima vez.

  18. Natalia Avatar
    Natalia

    Buen día! Tienen envíos a Uruguay cierto?
    Use la app, los precios me salen en $ (pesos), nuestra moneda local. Aunque entiendo no debería pasarse el total del equivalente a USD 200 para poder traerlo cierto?
    Pero el precio final del pedido no me muestra costos adicionales que pudiera haber en aduana etc, por lobq no veo el último precio en realidad. Podrían comentarme al respecto? Y decirme q tipo de cambio $-usd toman? Gracias!

    1. Jack Han Avatar
      Jack Han

      Buenos días Natalia,
      Temu tiene su propio sistema para cambiar la moneda de USD a su moneda local. No estoy seguro de si aceptan tarifa fija. Lamento no poder ayudar con eso.
      Si no está seguro de que el vendedor haya cobrado costos adicionales, comuníquese con el servicio de atención al cliente de Temu para obtener ayuda.

  19. mustafa Avatar
    mustafa

    Türkiye’ye gönderim yapıyor musunuz?

    1. Jack Han Avatar
      Jack Han

      Merhaba Mustafa,
      TEMU Türkiye’ye gönderim yapar mı diye soruyorsanız evet yapabilirler.

  20. Fahri Avatar
    Fahri

    Türkiye’den sipariş yapmak istiyorum uyenisim turkiye siparişlerinkac günde geliyor acaba

    1. Jack Han Avatar
      Jack Han

      Merhaba, tahmini varış süresini satın aldığınız ürünün sayfasından kontrol edebilirsiniz.

  21. Tayfun aslan Avatar
    Tayfun aslan

    Slm temu Türkiye’de neden bayi açmıyor bayilik veriyormusunuz

    1. Jack Han Avatar
      Jack Han

      Merhaba,
      bu TEMU değil ama bildiğim kadarıyla TEMU Türkiye’ye gönderim yapabiliyor.
      Bunun için lütfen TEMU web sitesine bakın ve gönderim adresinizi Türkiye olarak değiştirin.

  22. Hakan Avatar
    Hakan

    Türkiye’den sipariş verdim paramı kredi kartından ödedim kargom gelir değil mi bugün verdim siparişi ama endişeliyim

    1. Jack Han Avatar
      Jack Han

      Merhaba,
      lütfen başka sitelerden değil, TEMU’nun resmi sitesinden alışveriş yaptığınızdan emin olun, aksi takdirde dolandırılma, paranızı ve eşyalarınızı kaybetme durumuyla karşılaşabilirsiniz.

  23. Angella Ramirez Avatar
    Angella Ramirez

    Hola
    para saber si hacen pedidos a Colombia, y cuanto tiempo se demora em llegar

    1. Jack Han Avatar
      Jack Han

      Hola
      Puede cambiar su dirección de envío a Colombia al elegir artículos en TEMU, y debe haber un tiempo estimado de llegada para su referencia.

  24. Ömer faruk Avatar
    Ömer faruk

    Siparişime gümrükten çekme nedeni ile ulaşamıyorum 8 gün oldu

    1. Jack Han Avatar
      Jack Han

      Merhaba, siparişinizde çok sayıda ürün satın aldınız mı? Bu tarife tarifesi Türk gümrüklerinin limitini aşabilir.
      Lütfen bir dahaki sefere siparişlerinizi bölmeyi deneyin.

  25. Coşkun Avatar
    Coşkun

    Merhaba siparis verdim ilki yolda gumrukten gecti 5 adet ürün siparisi vermistim 2 nci urunleri verdim havalimaninda goruluyor en son guncelleme ama gumrukten cekme nedeniyle yeni guncelleme yok uyarisi aliyorum urunlerim gelmiycekmi ogrenebilirmiyim

    1. Jack Han Avatar
      Jack Han

      Merhaba, siparişinizin ele geçirilip geçirilmediğini kontrol etmek için TEMU veya gümrüklerinizle iletişime geçmenizi şahsen öneririm.

  26. CATHERINE Avatar
    CATHERINE

    uds hacen envioa a Ecuador, se paga algun impuesto a la llegada del producto’
    O solo se paga lo que marca TEMUS

    1. Jack Han Avatar
      Jack Han

      Hola,
      Preste atención a su política de importación y exportación antes de comprar en TEMU, ya que la aduana puede exigirle que pague aranceles si compra demasiados artículos en un solo pedido.

  27. Kimene Avatar

    Temu’dan Bir alışveriş yaptım gümrükte kalırsa para iadesi olurmu para iadesi yapıyolarmı

    1. Jack Han Avatar
      Jack Han

      Merhaba,
      Ürünlere artık ihtiyacınız yoksa TEMU üzerinden para iadesi talep etmeyi deneyebilirsiniz, ancak büyük ihtimalle bu istek satıcılar tarafından reddedilecektir.

  28. Sue Savage Avatar
    Sue Savage

    I ordered Bras and I have never received them

    1. Jack Han Avatar
      Jack Han

      Hello Sue,
      You may check on TEMU for your order status, and track the shipping record.
      If your item is lost, contact TEMU customer service to claim a refund or reship.

  29. Fatma Avatar
    Fatma

    Aynı anda sipariş ettiğim farklı satıcılardaki ürünler aynı zamanda mi gelir acaba yoksa ayrı ayrı günlerde mi

    1. Jack Han Avatar
      Jack Han

      Merhaba,
      Büyük ihtimalle farklı paketlerde gelecekler, dolayısıyla muhtemelen aynı gün içinde ulaşmayacaklar.

  30. Edlinger Henrike Avatar
    Edlinger Henrike

    Liefert TEMU AUCH IN DIE DOMINICANISCHE REPUBLIK

    1. Jack Han Avatar
      Jack Han

      Hallo,
      Bitte ändern Sie die Lieferadresse, wenn Sie bei Aliexpress kaufen, um zu prüfen, ob der Artikel an Ihren Bestimmungsort geliefert wird.

  31. Özlem Avatar
    Özlem

    Merhaba aynı siparişte birden fazla satıcıdan ürün aldığımızda bunlar temuda tek pakette toplanıp tek kargo ile mi bize gönderiliyor yoksa her satıcı ayrı mı kargoya veriyor?

    1. Jack Han Avatar
      Jack Han

      Merhaba, bu durum satıcılarınızın satın aldığı tedarikçiye veya ürünlerin depolandığı depolara bağlıdır.
      Aynı yerden geliyorlarsa aynı pakette gelebilirler, aksi halde gelmezler.

  32. fatma pus Avatar
    fatma pus

    MERHABA. İLK 11 HAZİRAN 2024 DE BİR ÜRÜN SİPARİŞ ETTİM VE ZAMANINDA 24 HAZİRAN 2024 DE TESLİM EDİLDİ. BUNA İSTİNADEN 12 ADET ÜRÜNÜ 30.06.2024 TARİHİNDE VERDİM VE 19.07.2024 DE TESLİM EDİLECEKTİ EDİLMEDİ. TRANSFER SÜRECİNDE “Gümrük tarafından teslim ediliyor” dendi 15 temmuzdan 19 temmuza kadar transfer sürecinde göründü . temu müşteri merkeziyle yazışıldı. zamanında ürünü almadığımı belirttim. kupon verildi fakat ürünümün gönderilip gönderilmiyeceği hakkında bilgi verilemedi. transfer süreci ne kadar sürer

    1. Jack Han Avatar
      Jack Han

      Merhaba,
      bana göre siparişleriniz geldiği andan itibaren gümrükte takılmış olabilir ve siparişiniz tarife limitini aşmış olabileceği için Türk gümrüğü sizden gümrük işlemleri yapmanızı isteyebilir.
      Bir dahaki sefere TEMU’dan veya ülkeniz dışından gönderim yapan herhangi bir çevrimiçi pazar yerinden alışveriş yaptığınızda lütfen her seferinde çok fazla satın almamaya dikkat edin.

  33. Rosa Lamberti Avatar
    Rosa Lamberti

    Ma perché siete così lunghi con le spedizioni
    M

    1. Jack Han Avatar
      Jack Han

      Ciao,
      Se il pacco impiega troppo tempo ad arrivare, puoi verificare con il venditore per monitorare la consegna.

  34. Roderick Henry Avatar
    Roderick Henry

    I was wondering when my order is going to get here my address is 3296 Covington Drive Apartment F Decatur Georgia 30032

    1. Jack Han Avatar
      Jack Han

      Hello,
      please don’t give out your personal information online.
      You can check with your TEMU app or site account for your order status.

  35. Nida Avatar
    Nida

    Merhaba kuzey kıbrısa gönderim yapıyormusunuz

    1. Jack Han Avatar
      Jack Han

      Merhaba, TEMU web sitesindeki teslimat adresini varış noktanıza göre değiştirebilirsiniz.

  36. Neil Hopkins Avatar
    Neil Hopkins

    Why have you not even mentioned Temu’s “shipped by land” option? I ordered 2 things & they said one would be shipped by air & the other by land. I was not given the option, it just stated this when I placed the order.

    1. Jack Han Avatar
      Jack Han

      Hi Neil,
      Thank you for your comment.
      As you mentioned, the shipped by land is actually not an option.
      TEMU would ship your order by land when the warehouse is close to you.
      Even if your order is shipped by air or sea, it will be shipped by land from the ports to your destination.

      1. Zulafiqar sikandar hayat Avatar
        Zulafiqar sikandar hayat

        Hlo

        1. Jack Han Avatar
          Jack Han

          Hello, anything I can help?

  37. Musik Avatar
    Musik

    Moja paczka została zamówiona na nazwisko Musik Honorata to jest na imprezę halowenową czy dotrze do mnie na 30 października

    1. Jack Han Avatar
      Jack Han

      Witaj, zaloguj się na swoje konto na TEMU.com i znajdź swoje zamówienie, a następnie sprawdź status zamówienia pod kątem numeru śledzenia.

  38. Maiara Avatar
    Maiara

    Gostaria de saber o que significa Arrival Hub ? Está a 7 dias sem atualização, pelo site do correio não tem atualização desde dia 17/10 e pelo site da temo última atualização 27/10

    1. Jack Han Avatar
      Jack Han

      Olá, se ainda não recebeu a encomenda, pode contactar o serviço de apoio ao cliente da TEMU. Por favor, confirme que você está visitando o site oficial antes de enviar qualquer informação.

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